Shipping Policy

At Jarmaloo, we strive to provide efficient and reliable shipping services for our customers. Our shipping policy outlines the details of our shipping process, including processing times, delivery options, and fees. Please read this policy carefully before placing your order.

Processing Times

  1. Order Processing

    • All orders are processed within 1-2 business days (excluding weekends and holidays) upon receiving your order confirmation.

  2. Delivery Time

    • Delivery times vary depending on your location and the chosen shipping method:
      • Standard: 5-7 business days
      • Express: 2-3 business days
      • International: 10-15 business days

Shipping Fees

  1. Domestic Fees

    • Standard shipping fee is €5 for orders below €50. Orders over €50 qualify for free standard shipping.
    • Express shipping fee is €15, regardless of order amount.

  2. International Fees

    • International shipping fees vary based on destination and package weight. The exact fees will be calculated and displayed during checkout.

Order Tracking

  1. Tracking Number
    • Once your order is shipped, you will receive a confirmation email containing a tracking number. You can track the status of your order through our website or directly on the carrier's website.

Shipping Issues

  1. Delivery Delays

    • If your order experiences a significant delay, we will notify you via email. We are not responsible for delays caused by weather conditions, customs delays, or other unforeseen circumstances.

  2. Damages or Losses

    • If your order arrives damaged or if you do not receive it, please contact us immediately at [vortix49@gmail.com] with your order number and photos of the damages if applicable. We will resolve the issue as soon as possible.

Delivery Addresses

  1. Accuracy of Information

    • Please ensure that all delivery information is accurate before finalizing your order. We cannot be held responsible for undelivered orders due to incorrect delivery information.

  2. Address Modification

    • If you need to modify your shipping address after placing your order, please contact us as soon as possible. We will do our best to update the information before shipping.

Shipping Restrictions

  1. Unsupported Areas
    • We ship to most countries, but certain restrictions may apply. If we are unable to ship to your location, we will notify you promptly.

Contact

If you have any questions regarding our shipping policy, please contact us at:

  • Email: [Jarmaloo622@gmail.com]
  • Phone: [+594 694 907492]